How we are approaching the COVID-19 Pandemic Moving Forward (5/14/2021):
At EA Wells Hair Design, we have always taken sanitation seriously and we will continue to do so. In light of the recent CDC updates, we have made some adjustments to our COVID-19 SANITATION STEPS. We will continue to follow all State Board Sanitation protocols, along with added sanitation to keep our salon as germ free as possible. Throughout the entire pandemic, we have put a great deal of thought and care into making sure our salon environment is as safe and sanitized as possible for you and our team.
Moving forward, we will uphold a judgment free zone where we provide guests with the best services that Raleigh has to offer. Through doing this, we ask that you please read the following updates with an open and loving heart. You will always be our top priority, but we understand that this is a lose, lose situation no matter what we decide to do as a business.
Moving forward you can expect the following:
*WE KINDLY ASK: We ask that you please respect our staff and our client's privacy while you are in the salon and not ask anyone if they have been vaccinated.
*We will no longer require you to call from your car to check-in upon arrival. Instead, we welcome you to walk into our salon and resume the normal check-in process. If you feel safer calling from your car and waiting for your service provider to be ready, then please call (919) 787-7797 to check-in. We will then call you as soon as your service provider is ready for you.
*Masks - We ask that you please follow any and all CDC and State rules that have been put into place. However, we have lifted our mask rule from our salon. We welcome you to wear a mask, as well as provide you with the opportunity at check-in to request your stylist to wear a mask.
*Upon check-in: If you would like your service provider to wear a mask, then we will be more than happy to accommodate this for your service. Please alert us upon check-in.
*Due to limited seating, we ask that you please keep any and all guests that are not receiving a service to a limit.
The following cleaning protocols will continue:
*Stylists will wash their hands frequently.
*Disinfectant Spray and Hand Sanitizer will be available throughout the salon’s highly-trafficked areas for your use.
*Upon entry, please use our Hand Sanitizer station located at the front door or use the restroom to wash your hands thoroughly.
*Stylist stations and salon chairs are wiped down and sanitized between all services.
*Each customer will receive a freshly washed/dried cape before any services begin.
*We ask that you please stick to the recommended social distancing guidelines when interacting with other guests (6+ feet apart). This will help us keep everyone as safe as possible.
*We do have snacks and beverages available, but we ask that you please stay socially distanced while consuming. Thank you!
Salon Environment:
*Prior to opening each day, our salon will be thoroughly cleaned and sanitized to city, county, state and federal mandates.
*Door handles and windows will be wiped down frequently.
*Stylist chairs, pens, and all surfaces will be wiped down after use.
*While we encourage using contactless payment whenever possible; credit card terminals will be wiped and sanitized frequently.
If you are feeling sick, running a temperature, or if you have been exposed to sickness - please call to cancel your appointment. We will waive the cancellation fee, but we ask that you please call in a timely manner so that we can accommodate those that are patiently waiting for an appointment.
Curbside Pickup is available! Give us a call at (919)787-7797 and we will be more than happy to hand pick, sanitize, take payment over the phone and walk your products out to you.
We want to thank you for your continued support of our salon through this difficult season. We would not be here without your continued loyalty. Thank you for your patience and willingness to adapt to these new appointment regulations. We are so excited to resume to a semi-normal routine and to see your faces once again! Please keep in mind that your feedback is welcome. Please send us an email to eawells@att.net with any concerns or positive feedback.
See you soon!
At EA Wells Hair Design, we have always taken sanitation seriously and we will continue to do so. In light of the recent CDC updates, we have made some adjustments to our COVID-19 SANITATION STEPS. We will continue to follow all State Board Sanitation protocols, along with added sanitation to keep our salon as germ free as possible. Throughout the entire pandemic, we have put a great deal of thought and care into making sure our salon environment is as safe and sanitized as possible for you and our team.
Moving forward, we will uphold a judgment free zone where we provide guests with the best services that Raleigh has to offer. Through doing this, we ask that you please read the following updates with an open and loving heart. You will always be our top priority, but we understand that this is a lose, lose situation no matter what we decide to do as a business.
Moving forward you can expect the following:
*WE KINDLY ASK: We ask that you please respect our staff and our client's privacy while you are in the salon and not ask anyone if they have been vaccinated.
*We will no longer require you to call from your car to check-in upon arrival. Instead, we welcome you to walk into our salon and resume the normal check-in process. If you feel safer calling from your car and waiting for your service provider to be ready, then please call (919) 787-7797 to check-in. We will then call you as soon as your service provider is ready for you.
*Masks - We ask that you please follow any and all CDC and State rules that have been put into place. However, we have lifted our mask rule from our salon. We welcome you to wear a mask, as well as provide you with the opportunity at check-in to request your stylist to wear a mask.
*Upon check-in: If you would like your service provider to wear a mask, then we will be more than happy to accommodate this for your service. Please alert us upon check-in.
*Due to limited seating, we ask that you please keep any and all guests that are not receiving a service to a limit.
The following cleaning protocols will continue:
*Stylists will wash their hands frequently.
*Disinfectant Spray and Hand Sanitizer will be available throughout the salon’s highly-trafficked areas for your use.
*Upon entry, please use our Hand Sanitizer station located at the front door or use the restroom to wash your hands thoroughly.
*Stylist stations and salon chairs are wiped down and sanitized between all services.
*Each customer will receive a freshly washed/dried cape before any services begin.
*We ask that you please stick to the recommended social distancing guidelines when interacting with other guests (6+ feet apart). This will help us keep everyone as safe as possible.
*We do have snacks and beverages available, but we ask that you please stay socially distanced while consuming. Thank you!
Salon Environment:
*Prior to opening each day, our salon will be thoroughly cleaned and sanitized to city, county, state and federal mandates.
*Door handles and windows will be wiped down frequently.
*Stylist chairs, pens, and all surfaces will be wiped down after use.
*While we encourage using contactless payment whenever possible; credit card terminals will be wiped and sanitized frequently.
If you are feeling sick, running a temperature, or if you have been exposed to sickness - please call to cancel your appointment. We will waive the cancellation fee, but we ask that you please call in a timely manner so that we can accommodate those that are patiently waiting for an appointment.
Curbside Pickup is available! Give us a call at (919)787-7797 and we will be more than happy to hand pick, sanitize, take payment over the phone and walk your products out to you.
We want to thank you for your continued support of our salon through this difficult season. We would not be here without your continued loyalty. Thank you for your patience and willingness to adapt to these new appointment regulations. We are so excited to resume to a semi-normal routine and to see your faces once again! Please keep in mind that your feedback is welcome. Please send us an email to eawells@att.net with any concerns or positive feedback.
See you soon!
